电信客服电话（投诉电话）
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<div class="show-monitor" style="box-sizing: border-box; margin: 0px; padding: 0px; color: rgb(51, 51, 51); font-family: system-ui, -apple-system, "Segoe UI", Rototo, Helvetica, Arial, sans-serif; font-size: medium; white-space: normal; background-color: rgb(255, 255, 255);"><div class="article-content" style="box-sizing: border-box; margin: 0px; padding: 0px;"><article class="syl-article-base tt-article-content syl-page-article syl-device-pc" style="box-sizing: border-box; padding: 0px; text-align: justify; overflow-wrap: break-word; word-break: break-word; overflow: hidden; hyphens: auto; color: rgb(34, 34, 34); font-family: "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei", "WenQuanYi Micro Hei", "Helvetica Neue", Arial, sans-serif; line-height: 1.667; font-size: 18px; margin-bottom: 20px;"><p data-track="1" style="box-sizing: border-box; margin-bottom: 20px; padding: 0px; border: 0px; margin-top: 0px !important;"><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; letter-spacing: 1px;"><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; color: #333333; --tt-darkmode-color: #A3A3A3;">当我们在使用中国移动、中国电信和中国联通提供的电信业务时，可能会发生争议。建议直接向服务提供商投诉，这样可以快速、便捷地解决争议。</span></span></p><p data-track="2" style="box-sizing: border-box; margin-top: 20px; margin-bottom: 20px; padding: 0px; border: 0px;"><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; letter-spacing: 1px;"><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; color: #333333; --tt-darkmode-color: #A3A3A3;">如果您对该经营者的处理结果不满意或者该经营者在接到您的投诉后15个工作日内未答复的，您可以向12300申诉：</span></span></p><p data-track="3" class="syl-page-br" style="box-sizing: border-box; margin-top: 18px; margin-bottom: 18px; padding: 0px; border: 0px; height: 0px;"><br style="box-sizing: border-box;"/></p><p data-track="4" style="box-sizing: border-box; margin-top: 20px; margin-bottom: 20px; padding: 0px; border: 0px;"><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; letter-spacing: 1px;"><span style="box-sizing: border-box; font-weight: 700; margin: 0px; padding: 0px; border: 0px;"><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; color: #FF2941; --tt-darkmode-color: #FF2941;">三大运营商客服电话</span></span></span></p><p data-track="5" style="box-sizing: border-box; margin-top: 20px; margin-bottom: 20px; padding: 0px; border: 0px;"><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; letter-spacing: 1px;"><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; color: #333333; --tt-darkmode-color: #A3A3A3;">中国移动客服电话是：10086；</span></span></p><p data-track="6" style="box-sizing: border-box; margin-top: 20px; margin-bottom: 20px; padding: 0px; border: 0px;"><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; letter-spacing: 1px;"><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; color: #333333; --tt-darkmode-color: #A3A3A3;">中国电信客服电话是：10000；</span></span></p><p data-track="7" style="box-sizing: border-box; margin-top: 20px; margin-bottom: 20px; padding: 0px; border: 0px;"><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; letter-spacing: 1px;"><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; color: #333333; --tt-darkmode-color: #A3A3A3;">中国联通客服电话是：10010。</span></span></p><p data-track="8" style="box-sizing: border-box; margin-top: 20px; margin-bottom: 20px; padding: 0px; border: 0px;"><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; letter-spacing: 1px;"><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; color: #333333; --tt-darkmode-color: #A3A3A3;">如果仍得不到有效解决，也可以找通信主管部门投诉。</span></span></p><p data-track="9" style="box-sizing: border-box; margin-top: 20px; margin-bottom: 20px; padding: 0px; border: 0px;"><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; letter-spacing: 1px;"><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; color: #333333; --tt-darkmode-color: #A3A3A3;">全国统一通信投诉热线：12300。</span></span></p><p data-track="10" style="box-sizing: border-box; margin-top: 20px; margin-bottom: 20px; padding: 0px; border: 0px;"><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; letter-spacing: 1px;"><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; color: #333333; --tt-darkmode-color: #A3A3A3;">也可在工信部官方网站上留言投诉</span></span></p><p data-track="11" class="syl-page-br" style="box-sizing: border-box; margin-top: 18px; margin-bottom: 18px; padding: 0px; border: 0px; height: 0px;"><br style="box-sizing: border-box;"/></p><p data-track="12" style="box-sizing: border-box; margin-top: 20px; margin-bottom: 20px; padding: 0px; border: 0px;"><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; letter-spacing: 1px;"><span style="box-sizing: border-box; font-weight: 700; margin: 0px; padding: 0px; border: 0px;"><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; color: #FF2941; --tt-darkmode-color: #FF2941;">大家要注意，下列情形之一不属申诉范围：</span></span></span></p><p data-track="13" style="box-sizing: border-box; margin-top: 20px; margin-bottom: 20px; padding: 0px; border: 0px;"><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; letter-spacing: 1px;"><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; color: #333333; --tt-darkmode-color: #A3A3A3;">1、属于话费争议的申诉，申诉事项发生时距提起申诉时超过五个月的，其他申诉，申诉事项发生时距提起申诉时超过两年的；</span></span></p><p data-track="14" style="box-sizing: border-box; margin-top: 20px; margin-bottom: 20px; padding: 0px; border: 0px;"><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; letter-spacing: 1px;"><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; color: #333333; --tt-darkmode-color: #A3A3A3;">2、申诉人与被申诉人已经达成和解协议并执行的；</span></span></p><p data-track="15" style="box-sizing: border-box; margin-top: 20px; margin-bottom: 20px; padding: 0px; border: 0px;"><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; letter-spacing: 1px;"><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; color: #333333; --tt-darkmode-color: #A3A3A3;">3、申诉受理机构已经就申诉事项进行过调解并出具调解意见书的；</span></span></p><p data-track="16" style="box-sizing: border-box; margin-top: 20px; margin-bottom: 20px; padding: 0px; border: 0px;"><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; letter-spacing: 1px;"><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; color: #333333; --tt-darkmode-color: #A3A3A3;">4、人民法院、仲裁机构或者消费者组织已经受理或者处理的；</span></span></p><p data-track="17" style="box-sizing: border-box; margin-top: 20px; margin-bottom: 20px; padding: 0px; border: 0px;"><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; letter-spacing: 1px;"><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; color: #333333; --tt-darkmode-color: #A3A3A3;">5、国家法律、行政法规及部门规章另有规定的。</span></span></p><p data-track="18" class="syl-page-br" style="box-sizing: border-box; margin-top: 18px; margin-bottom: 18px; padding: 0px; border: 0px; height: 0px;"><br style="box-sizing: border-box;"/></p><p data-track="19" style="box-sizing: border-box; margin-top: 20px; margin-bottom: 20px; padding: 0px; border: 0px;"><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; letter-spacing: 1px;"><span style="box-sizing: border-box; font-weight: 700; margin: 0px; padding: 0px; border: 0px;"><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; color: #FF2941; --tt-darkmode-color: #FF2941;">用户申诉的条件如下：</span></span></span></p><p data-track="20" style="box-sizing: border-box; margin-top: 20px; margin-bottom: 20px; padding: 0px; border: 0px;"><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; letter-spacing: 1px;"><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; color: #333333; --tt-darkmode-color: #A3A3A3;">1、申诉人是与申诉案件有直接利害关系的当事人；</span></span></p><p data-track="21" style="box-sizing: border-box; margin-top: 20px; margin-bottom: 20px; padding: 0px; border: 0px;"><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; letter-spacing: 1px;"><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; color: #333333; --tt-darkmode-color: #A3A3A3;">2、有明确的被申诉人；</span></span></p><p data-track="22" style="box-sizing: border-box; margin-top: 20px; margin-bottom: 20px; padding: 0px; border: 0px;"><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; letter-spacing: 1px;"><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; color: #333333; --tt-darkmode-color: #A3A3A3;">3、有具体的申诉请示和事实依据；</span></span></p><p data-track="23" style="box-sizing: border-box; margin-top: 20px; margin-bottom: 20px; padding: 0px; border: 0px;"><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; letter-spacing: 1px;"><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; color: #333333; --tt-darkmode-color: #A3A3A3;">4、有申诉人的姓名、地址、电话号码、邮政编码；</span></span></p><p data-track="24" style="box-sizing: border-box; margin-top: 20px; padding: 0px; border: 0px; margin-bottom: 0px !important;"><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; letter-spacing: 1px;"><span style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; color: #333333; --tt-darkmode-color: #A3A3A3;">5、有申诉要求、理由、事实依据。</span></span></p></article></br>微信搜索公众号【深圳家】或者直接搜索【i-shenzhen】，获取更多信息
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